1. DEFINITIONS
For the purpose of these terms & conditions the meaning of words used are as follows.
1.1 - “Contractor”, “Company”, “We” shall mean Garner Electrical & Technical
1.2 - “Engineer” shall mean the representative of Garner Electrical & Technical
1.3 - “Customer”, “Client” shall mean the person/company whom the contractor agrees to carry out works for.

1.4 - Customer agreement definition "I" shall refer to the person/company whom the contractor agrees to carry out works for.
 

2. GENERAL
2.1 - All extras and variations must be agreed in writing prior to commencement.
2.2 - The costs quoted assume continuous and unhindered access to the site by prior Arrangement with you.
2.3 - Unless stated otherwise, the costs quoted assume standard working hours between the hours of 08:30 hrs - 17:30
hrs Monday to Friday inclusive. Work required outside these hours may attract out of hours premium rates.
2.4 - Any additional work not covered in our quoted costs will attract additional time charge rate plus materials cost.
2.5 - All figures quoted are valid for a period of 30 days from the date of the quotation.
 

3. UNFORESEEN CIRCUMSTANCES AND ADDITIONAL CHARGES
3.1 - The company try very hard to accurately estimate costs but unforeseen circumstances may result in additional
labour and resource costs.
3.2 - Existing Building Defects such as to the fabric of the building, services or finishes that become apparent and
require repair or maintenance work outside of the
scope of work proposed in the offer (changes can trigger a historical defect) will not be our liability. We will however be
happy to assist you in repairing or arranging for remedial work to be carried out which will be chargeable.
3.3 - Due to the current uncertainty with product procurement, material prices are volatile and may attract additional
costs if the wholesale cost rises. These costs will be detailed within invoice and shall not exceed 10% of the original
quoted price. Higher price increases are to be agreed with the client.
3.4 - In the event that materials selected by the customer are no longer available, alternative materials will be utilised at
the expense of the client.
 

4. WARRANTY
4.1 - All installation work is guaranteed for 12 Months from the date of installation (unless stated otherwise). Such cover
does not extend to goods/services not directly supplied by the company, physical damage to products, negligence or
any instance where the original installation has been altered or tampered with subsequently by third parties.
4.2 - This warranty shall be for labour only In respect of faulty workmanship and is to start on completion of works.
Manufacturers warranties are in force for materials.
4.3 - Any products that require replacement under the manufacturer’s warranty will be subject to a discounted labour
charge of £30.00 per hour.
 

5. INSTALLATION
5.1 - All electrical installation work will comply with BS7671: 2018 and any amendments in force at the time of the
works. All work where applicable, will also be executed fully in compliance with applicable Building Regulations in
force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met.
Where a Client requires deviation from such regulations, a written instruction and record will be required.
5.2 - Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in
adequate condition and complies with minimum current regulations. Any works found required to bring the necessary
parts of the existing installation up to standard will be at additional cost.
5.3 - Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building
voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in
trunking and/or conduit.
5.4 - All materials/brands utilised are at the discretion of the company unless specified within the quotation, Customer
provided materials must meet British standards to ensure compliance with BS7671.
5.5 - Where carpet or flooring coverings may require lifting to allow concealed installation work, this is covered in the
scope of works. We will make every effort to avoid damaging them and to refit them to an acceptable standard.
However, consideration of employing a specialist fitter may be prudent, at your cost to ensure a fully satisfactory
reinstatement upon completion of work.
5.6 - Unless agreed beforehand, chases to walls, etc. will require filling and skimming at your cost except where we
have made arrangements for this to take place.
5.7 - All endeavours will be made to undertake installation work to a clean standard, using dustsheets and vacuum
cleaning equipment as necessary. You are advised to ensure that breakables and loose items are packed away
during works. The Quotation outlines the expected duration of the installation work. Re-decoration and final making
good is excluded from quoted costs, unless specifically detailed as included. 5.8 Removal from site and disposal of
rubble, fittings, wiring, materials, general waste and packaging is not included.
 

6. CONDITION REPORTS (EICR)
6.1 - This service is to comprise of a visual inspection and electrical tests deemed necessary by the inspector and
provide a Report indicating the condition of an electrical installation for continued use.
6.2 - All EICRs are carried out and observations recorded in accordance with the following documents. (BS7671 wiring
regulations, BS7671 GN3, ESQCR, NAPIT Codebreakers, Best practice guide 4).
6.3 - The overall outcome of an EICR may be SATISFACTORY or UNSATISFACTORY. Payment of Invoices are due
regardless of the outcome and findings within the report.
6.4 - The customer agrees that a condition report does not include any rectification works unless detailed on the
quotation.
6.5 - The customer agrees that (CODE 1) observations are to be addressed immediately by the Engineer by means of
Electrical Isolation or Temporary rectification at an additional cost to the customer.
6.6 - Prior to commencement of works, the customer and contractor are to agree Limitations in which will be excluded
from the report. In the event these particulars are detailed within the quotation, acceptance of quotation will agree
these limitations. Any circuits which are not identified, the engineer will spend 10 minutes attempting to identify the
circuit use. Should we still fail to identify the circuit, an FI code will be listed and remedial work to further investigate
will be due.
6.7 - The Engineer is to be granted unhindered access to the electrical installation throughout the building(s). Return
visits arising from restricted access will be charged accordingly.
 

7. OTHER TERMS
Please read carefully any concerns highlighted in the quotation as we would like our experience to benefit you in the
future when planning your home/business Alterations.
7.1 - The Client is expected to provide access to WC, power for tools, water, storage space and parking at no cost. Any
required building regulations/planning permission is the responsibility of the client.
7.2 - The risk in all goods supplied shall pass to the Client upon delivery. The client is responsible for ensuring that the
property is insured for the duration of the installation work.
7.3 - The company reserves the right to refuse or decline work at its own discretion.
 

8. INSURANCE
8.1 - We are covered by public liability of £5000000
 

9. COMPLAINTS
9.1 - Complaints should be addressed to the proprietor and a written record of complaints and outcomes will be kept on
record.
 

10. HEALTH AND SAFETY
10.1 - This quotation does not cover the cost of or control of any hazardous materials (e.g. Asbestos). Where
materials suspected of being asbestos are discovered, we will plan work around this to avoid disturbing it, or we can
arrange for testing to be undertaken at a cost of £100 for three sample.
10.2 - The customer is liable to pay for any Asbestos surveys, samples and/or removal as their duty to manage
asbestos within their premises.
10.3 - Asbestos Registers are to be readily available for viewing on commercial premises.
 

11.1 ACCREDITATIONS
11.1.1 - Our team are accredited in the following: NAPIT (Full scope), IPAF, PASMA, City&Guilds training, Initial
Verification and Periodic Assessment of Electrical Systems.
 

11.2 PHOTOGRAPHS
11.2.1 - Customers often find it useful to see examples of work we have undertaken to appreciate how work ordered
might look in their own buildings. We may therefore take photographs of work for use on our digital platforms and
paper based media. Pictures will never be taken that allow the property or customer to
be identified. We will also never use an image that may cause offence, embarrassment or distress. If you would prefer
us not to take pictures of work or if you would like an image removed please notify us.
 

12. PAYMENT TERMS
12.1 - Payments are to be made as indicated on quotation, which may include advance payments and or staggered
payment throughout the project to cover works completed.
12.2 - All payments are due on receipt of invoices
including final invoice with variations.
12.3 - The company will be entitles to add interest on a weekly basis on any amount not paid within 7 days of the
invoice due date. Interest will be charged at 25% of the balance overdue.
12.4 - Domestic projects priced at £500 and over will require a deposit of 25% before the work can commence. This
amount will need to be received 1 week prior to works commencing.
12.5 - The company reserve the right to withhold any handover documents including certificates until final payment has
been made.
12.6 - Failure to pay within 30 days will result in debt recovery proceedings with additional costs incurred as a result. All
costs are payable by the customer
12.7 - All materials and goods remain the property of the company until the balance is paid in full.
12.8 - Emergency Call-outs are charged as Attendance (£70) + hourly rate (£30) + materials to achieve the customers
requirements. The customer agrees to these rates upon requesting the company to attend the job.
12.9 - Provision of a signature/Verbal commencement of works/written acceptance of quotation shall be deemed to be
agreement to the terms listed above and the quotation provided.
 

13. FORCE MAJEURE
13.1 If circumstances beyond the Contractor’s control prevent or impede the provision of the Works, the Contractor may elect to 
terminate this Agreement or continue to proceed until such circumstances have ceased. 
13.2 In the event that this Agreement is terminated, the Contractor must return any monies paid for works not yet completed. For the avoidance of doubt, the Contactor may retain all monies paid to them for works already completed.
13.3 Circumstances beyond the Contractor’s control include, but are not limited to:
unavailability of materials or components due to adverse weather, industrial action or other serious third-party intervention; adverse weather; strikes;

lockouts;

riots;
natural disasters;

fire;

war;

serious illness;

and government decrees, proclamations or orders.
 

14. CUSTOMERS AGREEMENT

14.1 - I understand that I have a statutory right to cancel this contract within fourteen days of the date on which the work
has been ordered, provided I do so in writing. Work shall be deemed to have been ordered when any of the following
take place.
- I have signed the agreement.
- I have verbally accepted the estimate or quote.
- I have written acceptance of the quotation.
- I have specified a start date for work.
- I have paid a deposit.
- I have verbally given instruction to start work.
 

14.2 - This statutory right to cancel does not extend to anything that has been built to measure
prior to work starting, the full cost of which shall be accepted in the event that work is cancelled.
Where I have specified the work to start during the 14-day statutory cooling off period I accept that should I choose to
cancel the contract I shall be liable for:
- The cost of any installed items.
- The cost of any labour.
- Loss of earning or profit attributable to time having been set aside for your work.
 

14.3 - If I choose to cancel the contract after the statutory 14 day cooling off period, I accept that any deposit paid is
non-refundable.
 

14.4 - Finally, I accept that there shall be no statutory 14 day cooling off period when I have invited you in to a property
to carry out urgent repairs or maintenance. In such a case, I accept that the full cost and labour is payable.